BusinessEnglishSkills

About Me

Experienced Trainer and Genos Certified Emotional Intelligence Practitioner with 20+ year experience of adult learning and development. As a freelance English for Specific Purposes and International Communication Trainer I’ve been skilled in teaching effective business communication. As People and Organizational Culture Expert I help companies that lack resources and expertise to ensure effective personnel management and employee learning & development. I conduct needs analysis and prepare uniquely tailored personnel management and employee development solutions. Besides, I have been into consulting clients on organizational psychology topics with a strong focus on developing one's self-awareness, interpersonal skills, self-motivation as well as the ability to build authentic high quality relationships in teams. I've been consulting and helping corporate clients to create and implement employee competency and career management systems. I advocate for the 70-20-10 model of adult learning: 70% of learning happens by doing new tasks; 20% - by working together and observing others; 10% - by doing formal training.

My linkedin account

Experience

More than 4 years 2014 - present

Freelance ESP and International Communication Trainer, People and Organizational Culture Consultant

Teaching effective business communication in English by conducting needs analysis, developing specially tailored courses and organizing corporate trainings. Consulting clients on organizational psychology topics with a strong focus on developing one's self-awareness, interpersonal skills, self-motivation as well as the ability to build authentic high quality relationships in teams. Supporting corporate clients to create and implement employee competency and career management systems.

4 years 2011 – 2015

University Lecturer at LEU, Professional Competence Development Institute

Teaching Phonetics, Modern English to English Trainers, Business English and ESP. Supervising BA thesis papers. Organising professional competence development events, conducting needs analysis.

3 years 2006 - 2009

English Trainer at UŽSIENIO KALBŲ MOKYMO CENTRAS

Teaching General and Business English, IELTS courses; developing specially tailored courses (e.g. English for IT specialists, Accountants, Lawyers, Diplomats, etc.).

5 years 2019 - 2024

HR Business Partner (Learning & Development) working for Integre Trans

Fully developed and implemented tailor-made Performance Management and Career Management systems including the library of detailed competency descriptions for 110 job titles.
In the last 3 years created, described and constantly managed Onboarding, Performance Management, Learning & Development, Talent Management, Offboarding processes.
In 2023 created and facilitated 74 tailor-made training sessions covering 24 soft-skill topics. All the training material successfully uploaded and made available for employees' independent learning online in Talent LMS. The trainings have been facilitated in Lithuanian, English, and some in Russian.
Created Leadership Development training course ensuring successful onboarding and continuous improvement of just recruited Executives, Team Leaders as well as potential Leaders who need to develop their management and leadership skills.
In 2023 fully developed rules of Internal Communication.

April, 2026 - Present

Head of Human Resources working for Finance United

HR Strategy Development & Execution;
Talent Attraction and Employee Retention;
Effective Onboarding, Mentoring, and Offboarding Management;
Learning, Development & Career Management;
HR Process Improvement & Optimization;
Culture Building & Boosting Employee Engagement;
Employee Consulting & Facilitating In-House Leadership and EI skills development events.

5 months Aug - Dec, 2025

Leadership Competency Expert working on a temporary contract basis for Public Management Agency/ Viešojo valdymo agentūra

Reviewing course materials on Leadership themes;
Providing suggestions, comments, and corrections to improve accuracy, clarity, and learner engagement.

Some of my Teaching Methods

Discussing authentic radio programmes, videos, and articles

Students create their own learning content by choosing authentic radio programmes, articles, and videos in English which cover the topics related to their professional and/ or personal interests. My task is to prepare the comprehension questions to have an interesting discussion in English.

Understanding grammar rules and applying them in work related contexts

My task is to help students identify their common grammar mistakes, to explain the rules, to provide them with the appropriate exercises to drill the rules, and to prepare the tailor-made tasks so the students could practise using correct grammar forms in writing business emails, reports, agreements, etc.

Role-play and case-studies

Role-play and case-studies are the perfect ways of practising how to use new topic-
related vocabulary and standard phrases commonly used in different business
interactions: phone calls, networking events, trade fairs, conferences, corporate meetings,
negotiations, public speeches.

Systems-psychodynamics and team coaching

Applying systems-psychodynamics, group relations method, CIBART model, ORA (Organisational Role Analysis) method.

Services

Business English Communication Courses (B1 - C2)

Corporate intensive (16-academic-hour/ 2-day) tailor-made course covering the vocabulary, functional language and techniques essential for successful Emails Writing, Networking, Public Speaking and Negotiating across different cultures.

Academic Skills for IELTS

Academic English and IELTS Examination Preparation Course covering Academic Reading and Writing, Listening and Speaking as well as specific IELTS exam skills.

English for Specific Purposes

Short English for Specific Purposes courses (B1 - C2) including English for Human Resources, Accounting and Finance, Law, Engineering etc.

People and Organizational Culture Management

Development of organizational structure, motivational and engagement systems; ensuring that created systems align with the company's vision and contribute to the implementation of strategic goals.
Creating job descriptions and constantly updating them to meet changing company needs.
Talent attraction solutions and recruitment of Specialists, Middle level and C-level executives.
Implementing and improving the employee onboarding process: introducing company policies, procedures, and culture to new hires; learning and development during the probationary period; evaluating onboarding outcomes and effectiveness.
Designing and implementing effective performance evaluation and competency management systems.
Consultations regarding individual, team and organizational competency development.
Conducting psychological and other professional trainings, doing support sessions after organized trainings for employees. Creating and doing leadership development programs.
Creating and nurturing a culture of leadership, ensuring adherence to common work values. Initiating actions to ensure increased employee engagement.
Employee engagement surveys: administration, data processing, presentation of results to company Executives.
Facilitation of discussions and working groups (for audiences of more than 20 people).

In-house Trainings

Conducting tailor-made in-house trainings covering the following topics:

Emotional Intelligence At Work
Active Listening Skills
Giving and Receiving Feedback
The Art of Collaboration
Conflict Management
Team Disfunctions
Communication: How to Avoid Misunderstanding
Sources of Intrinsic Motivation
Consciousness and Self-leadership
Psychological Well-Being
Human Sustainability in Organizations
Mentorship in Organizations
How Adults Learn
Change Management
ROLE OF THE MANAGER: Ability to Transform Employee Anxiety into Productive Work

Cinelogy sessions

Facilitating Cinelogy sessions for small teams (6 - 12 people) in the Lithuanian, English, and Russian languages. Cinelogy involves conscious film watching and a structured discussion which add to better understanding of our biases and limitations. Cinelogy helps participants become aware of different points of view as well as the variety of interpretations and perceptions. Cinelogy is a great method of improving one's EI.

Hello, I am

Nastasija Deineko